Karen Murrell Lipstick 15 Peony Petal

Karen Murrell

Euro Classic Refund Policy:

• Consumer Guarantees: Products must meet Australian Consumer Law (ACL) standards. If not, you may be eligible for a refund, repair, or replacement.
• Clearance Items: No refunds on clearance items unless they fail ACL guarantees.
• Change of Mind: No obligation for refunds, but exchanges or store credit may be offered at our discretion within 30 days, with proof of purchase, and if the product is unused and resalable.
• Faulty or Damaged Products: Contact us immediately for returns. Refunds, repairs, or replacements will be provided if the product is found faulty or damaged.
• Refund Process: Contact customer service for guidance. Return the product as instructed, and refunds will be processed via the original payment method if approved.
• Non-Refundable Items: Includes clearance items, gift cards, personalized items, perishable goods.
• Shipping Costs: Generally non-refundable. Costs may be deducted from refunds unless the return is due to a faulty or damaged product.
• Contact: For questions or assistance, email us at euroclassic2021@gmail.com.

This policy is subject to change. Review periodically for updates.